T-shirts
Returning a t-shirt back to Visual Candy
Contact
must be made within 7 days of receipt of goods for the following:
Damaged Goods
All of our t-shirts are thoroughly checked before dispatch, to ensure
our customers receive the highest quality garments.
If your t-shirt arrives
scuffed or damaged (this may happen during shipping) please contact
us before returning your t-shirt and we will
arrange to replace it with a new one. Replacements will be of the same
size/colour as the returned one and will be dispatched only when we
receive the damaged one.
Wrong Size
If you have ordered the wrong size please contact
us before returning your t-shirt. Your
old t-shirt must be sent back to us within 14 days of date of purchase.
We will only exchange it for the same design and colour but of a
different size. All returned t-shirts must be in an unworn and unwashed
condition.
We will print and
dispatch your replacement only when we have received your original item.
Refunds
We will only make a refund if we have made an error on your order e.g.
we have sent you a size/colour not as your order states. Greeting CardsAll greeting cards are non-returnable and non-refundable. They are checked thoroughly before dispatch and are shipped in a protective hard-backed envelope.
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